Asher IVR enables the implementation of IVR Surveys and/or
Polling applications. You have complete flexibility in
determining the time frame of the survey and the number and
type of questions. These questions can be phrased to have the
caller either answer rating questions, agree or disagree with
the poll or select a multiple-choice answer. Real-time
results are available through a secured Internet site.
Results can be monitored while the polling window is open and
final results will be available once the window is closed.
Location Services off your customers an easy way to locate
a nearby service location with a brief call. It works like
You advertise a toll free number. Your customer calls the
number and is given the closest service location based on
their telephone number and/or zip code. Optionally, they can
be automatically connected to the establishment they have
selected in order to set an appointment or obtain
Automated Order Entry/Lead Generation
Callers can dial a toll free number and are greeted with a
professionally scripted message. Callers are then guided
through a caller-friendly call flow, which facilitates the
capture and verification of information. Asher IVR can
integrate both internal and external databases to minimize
errors and promote caller satisfaction. If necessary the
caller can be redirected to your call center. Daily activity
reports are sent to you for fulfillment or follow up. Our
Automated Order Entry/Lead Generation Service presents you
and your company in a professional manner and promotes
effective Customer Relationship Management.
Customer Loyalty & Retention Campaigns
Asher IVR helps clients develop loyalty campaigns,
increasing brand, and product awareness while promoting
loyalty. These campaigns can be designed to allow customers
to accumulate points that are later redeemed for merchandise.
Service organizations, Entertainment, Restaurant Chains,
Major Retailers, Travel & Hospitality Industries and
Publishers have used these programs with great success.